For nearly two decades we've served families to honor loved ones - see what these families have to say about their experience with Green Meadow Memorials.
I could not be any happier with my experience with Green Meadow Memorials. My aunt lost her son just 2 weeks before his birthday, I ordered a personalized urn just over a week before his birthday to gift to her as we were receiving the ashes as well on his birthday. The item was set to be delivered the day before his birthday which could not have been more perfect. On this day in the morning I checked to see the status of the shipment. With the item being so important, the company only ships to UPS locations to ensure proper delivery in which the customer will retrieve it from the location of their choosing. After checking the status, it stated that there was an issue with the UPS location and they were not accepting deliveries and my delivery was incomplete. I immediately reached out to Green Meadows to see if there was anyway of tracking it and going to retrieve it from another location in which they informed me that the urn had already made it back to their state of Georgia. They kindly asked me when I was expecting to have it by also apologizing for the inconvenience. Once I explained the importance of getting the urn to my aunt the following day, they immediately informed me that they were remaking the personalized urn and would have it shipped out over night for me to retrieve in the morning at a different location. Sure enough the package was ready and available for me to pick up that afternoon, just in time to gift it to my aunt as we celebrated my late cousins birthday all together. Not only was the piece perfect but the customer service made it so much more meaningful to make sure that we had it just in time. They could have easily just informed me that there was no possibility of getting it to me in time, however they went out of their way to remake the piece and expedite to over night shipping! I could not be any happier and my family was sooooooo happy to have such a beautiful surprise on this day after experiencing the hardest 2 weeks of their lives. I will continue to use this company as many times as I possibly can, it is not often that you come across a company that cares about their customers as much as these guys do. Thank you thank you thank you!!!
Green Meadow Memorials replied:
Kiersten -
Thank you for sharing how Green Meadow could remake the personalized urn and expedite it so it arrived just in time for the birthday celebration with your aunt. We are honored to have been part of this special day.
Gorgeous urn for my beloved Daisy! Well built, came just as described in just 2 days and engraving looks spot on. Urn was well packaged and shipped out super fast. Many thanks!
Green Meadow Memorials replied:
Christina -
It was our our honor to create a pet memorial for Daisy. Thank you for the opportunity to be of service.
